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Tailor Citrix client experience with User Group support for Global App Configuration Service

Prashant Yadav

The Global App Configuration Service (GACS) has quickly become a cornerstone for our customers seeking to streamline their Citrix Workspace app and Citrix Enterprise Browser experiences. With its capability to manage settings for both cloud-based and on-premises environments across both managed and unmanaged devices, administrators have the flexibility in delivering the best possible user experience.

Moving Beyond One-Size-Fits-All Settings

Until now, admins could configure the same set of client settings for all users accessing a Citrix store. Now, with the introduction of user group support, administrators can now tailor settings differently for various user personas based on their Active Directory (AD) or Azure Active Directory (AAD) groups. 

Please note that this feature is available as a Tech Preview for Cloud Stores currently.

Introducing Configuration Profiles for Enhanced Flexibility

To support user group customization, Citrix has introduced the concept of configuration profiles. These profiles serve as a centralized hub for organizing user groups, providing a higher-level abstraction to simplify configuration management. By creating configuration profiles and associating user groups with them, administrators can efficiently apply settings tailored to specific user groups.

Creating a configuration profile

To get started with user group settings, you first must create a configuration profile and assign it to user groups. 

  1. Sign in to your Citrix Cloud account and navigate to Workspace Configuration > App Configuration.
  2. Click Manage configuration profiles.
  3. Click Create to create a configuration profile.
  4. Enter the name, description, and priority of the configuration profile in the Name, Description, and Priority fields respectively.
  5. In the Search for user groups field, enter a keyword and search the user groups that you want to add into this configuration profile. You can add the desired user groups by clicking the user group from the search list.
  6. Click Save.
Go to Workspace Configuration > App Configuration page within Citrix Cloud. Gif walks through creating a configuration profile, including the name, description, priority, and assigned user groups. Gif shows multiple configuration profiles available for use in the environment.

Configure settings for configuration profile

Once you have created your configuration profile, you can apply the relevant settings for those user groups.

    1. Sign in to your Citrix Cloud account and navigate to Workspace Configuration > App Configuration > URL configuration
    2. Select the appropriate configuration profile from the drop-down list
    3. Configure relevant settings for the configuration profile.
Image shows the Workspace Configuration > App Configuration > URL Configuration console. The console includes a dropdown arrow to choose how to apply the settings – storewide or the different configuration profiles.

Clone settings across stores, configuration profile and more

With the introduction of user group support, GACS allows you to replicate a baseline configuration for a store, configuration profile, or a channel. From this baseline, you can apply any needed changes. For example, you can choose to keep the same set of settings across 2 configuration profiles with the exception of a few settings. 

The option to clone setting exists between

  1. Stores
  2. Configuration profiles
  3. Channels
  4. Store to a Configuration profile
Gif showing the process to clone settings. First you select a cloning type from the list above. Then you select which settings you’re copying and their intended destination. Then a summary is shown of the settings picked.

Learn More

To learn more about the configuration profile and its capabilities, visit our documentation. This support will soon be extended to on-prem stores too. If you have any feedback on how we can improve upon this service, we are also listening to you via the “Submit Feedback” button on our Citrix Cloud UI.

Disclaimer: This publication may include references to the planned testing, release and/or availability of Cloud Software Group, Inc. products and services. The information provided in this publication is for informational purposes only, its contents are subject to change without notice, and it should not be relied on in making a purchasing decision. The information is not a commitment, promise or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for products remains at the sole discretion of Cloud Software Group, Inc.

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